Caribana FAQ

WHAT IF I HAVE AN OUTSTANDING CREDIT DEFERRED FROM A PREVIOUS YEAR?

Any outstanding credit can be used towards hotel, event or ticket packages in 2024. Your credit link for 2024 will be resent via email by the end of January 2024. Any remaining credit will be visible, valid, and acceptable via your unique credit link. Please note that you may need to select "Activate Credit" at the top of the screen if you previously used a portion of your credit balance. Feel free to email us at info@caribanatoronto.com with any further questions or concerns regarding deferred credits.

I HAVE QUESTIONS ABOUT COSTUMES/BANDS OR AS A VENDOR AT THE CARIBBEAN CARNIVAL?

Thank you for visiting CaribanaToronto.com. While we are honoured to be a part of the cultural event that is the Toronto Caribbean Carnival & Parade, CaribanaToronto.com is not directly affiliated and thus cannot assist with this inquiry. Please contact Mas Band Leaders directly at our website here.

To contact the organizers of the Grand Parade, for parade tickets or to receive vendor information please visit: https://torontocarnival.ca/.

I will be flying into Toronto. What is the best mode of transportation to my hotel?

If you are flying into the Toronto Pearson International Airport (YYZ) there are a number of transportation options to get you to your final destination. Click here to find out more.

If you are flying into the Billy Bishop Toronto City Airport (YTZ) there are a variety of ground transportation options available, as well as the airport ferry. Click here to find out more.

I live outside of Toronto. Are there any special transportation services available for travel into the city?

GO Transit offers a special travel pass for Caribana each year. Via Rail Canada also offer convenient transportation services for those traveling from out of town.

What official documentation is required to enter Canada?

If you are travelling into Canada from the United States, you are required to bring a valid passport and you cannot have a criminal history. As of October 2022,

For all travellers entering Canada by air, land or marine mode:

Proof of COVID-19 vaccination is not required
Pre-board testing is not required, except:
- COVID-19 emergency air travel requirements for China, Hong Kong and Macao
COVID-19 pre-entry and arrival tests are not required
Quarantine after you enter Canada is not required
Using ArriveCAN is not required

What is the most efficient way to get around the city when attending Caribana ?

For $3.35 per adult fare (one way) the TTC (Toronto Transit Commission) is your best means of transportation while in Toronto. Use their convenient Trip Planner tool to pre-plan all of your routes during Caribana.

Those considering driving should be aware that the festival requires numerous road closures and restrictions, making it more difficult to get around by car.

How close are the hotels to the Caribana nightlife events?

All of the hotels included in our hotel packages are located in close proximity to the Caribana nightlife events. While most nightclubs are located within walking distance, you may also decide to take a short cab ride to your destination.

Are the hotel prices advertised on the website the cost per night?

NO! Please note that the prices listed on the website indicate the total cost per person (pre- tax) of your entire stay. This price entitles each guest to hotel accommodations for two, three, or four nights, depending on the package selected, as well as tickets to CaribanaToronto events.

What is the difference between the Exclusive and Value hotel packages?

The Exclusive packages are our most popular packages. The Exlusive packages allow you to choose from more nightlife event options and also include daylife event tickets. The Value packages only include one nightlife event ticket per person, per night.

I want to pay via portion payments. How do I ensure that my guests will be assigned to the same hotel room as me? Do you offer payment plans/deposits?

We do not offer payment plans or deposit payments, although hotel packages can be paid in portions. For example, a triple room (for three people) will have three portions to pay for (per person). These three portions can be paid all together or paid for separately by adjusting the quantity drop down on the bottom our check out page.

Whoever makes the initial payment on the hotel package will be the group leader. This payment will hold the room for the rest of your party to pay within 60 days or at the end of ticketing (annual dates may vary). All portions must be paid in full for your room to be confirmed.

However please note this does not lock in the price point or tickets you paid for, as the website experiences price increases and availability starts to dwindle as we approach Caribana weekend. We strongly suggest having your party pay as soon as possible avoid any further price increases and to reserve their own tickets.

Once the initial payment is made you'll receive your confirmation email and another email including your Group Payment Link, your remaining party must pay through this link so your payments are made towards the same hotel room.

Am I able to put down a deposit on my hotel room in order to reserve it?

No. If you are paying in portion payments, each member of your group must pay for their portion in full before the hotel room will be reserved. We advise all guests to complete their payments as early on as possible in order to avoid disappointment in the event that a hotel sells out.

Do the hotels offer wireless Internet?

Yes, all of the hotels offer wireless Internet. However, some hotels may charge an additional fee for Internet access.

Is American currency accepted in Canada?

Only some Canadian merchants accept American currency. Please note that all currency will be converted based on the current day’s exchange rate.

CaribanaToronto events will accept USD at the door for admission tickets. It is up to the venue to accept USD once inside.

WHEN IS THE LAST DAY TO BUY hotel packages and TICKETS?

All caribana event tickets are sold while supplies last.

The final day to purchase event packages is May 15th, 2024.

The final day to purchase hotel packages and/or make contributions towards your hotel packages is 60 days after your initial group payment or May 15th, 2024, after which all unpaid/partially paid bookings may be canceled.